Useful Links

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ActionFraud

National fraud and cyber crime reporting centre.

t: 0330 123 2040

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. They help more than 7m people every year, providing companionship, advice and support for older people who need it most.

t: 0800 678 1602

Alzheimer’s Society

Alzheimer’s Society is a national dementia charity. They are there help and support anyone affected by dementia, and will do everything they can to keep people with dementia connected to their lives and the people who matter most.

t: 0333 150 3456

Bettercaring

The longest-standing residential and nursing care home internet search site for people looking for residential care and for those who are providing these services.

t: 01273 757313

Carers Trust

Works to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

t: 0300 772 9600

Carers UK

Leaflets and support relating to long-term care.

t: 020 7378 4999

Elderly Accommodation Counsel

Helping older people make informed choices about meeting their housing and care needs.

Hourglass

Offers confidential help and advice on all aspects elder abuse.

t: 080 8808 8141

Mencap

The UK’s leading charity representing people with learning disabilities, with a helpline service and Ask Mencap, a website with lots of useful information on learning disability.

t: 0808 808 1111

Mind

Provides advice and support to empower anyone experiencing a mental health problem. Campaigns to improve services, raise awareness and promote understanding.

t: 0300 123 3393

Patients Association

Wants to see health and social care services that provide high quality and safe care, where patients and their carers are valued as expert partners and recognised as individuals.

t: 020 8423 9111

Tax Help for Older People

Tax Help for Older People is a charity service from Tax Volunteers that provides free, independent and expert advice and help for older people on lower incomes.

t: 01308 488066

Vulnerability Registration Service

VRS is a “Not for Profit Company Limited by Guarantee” whose aim is to help vulnerable consumers protect themselves against the financial, social and very personal hardship suffered as a result of debt and financial problems.

Mental Capacity Act: making decisions

Benefit entitlements

Care Quality Commission

Parliamentary & Health Service Ombudsman